PRIVACY STATEMENT

Prism Diamond Painting (‘we’ or ‘us’) collect, use and are responsible for certain personal i-nformation about you. When we do so we are regulated under the General Data Protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

This website is operated by Prism Diamond Painting. We do take your privacy very seriously therefore we urge you to read this policy very carefully because it contains important information on that you will need to be aware of:

Who we are,
How and why we collect, store, use and share personal information,
Your rights in relation to your personal information
How to contact us and supervisory authorities in the event that you have a complaint.

Who we are

Prism Diamond Painting (‘we’ or ‘us’) collect, use and are responsibly for certain personal information about you. When we do so we are regulated under the General Data Protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

The personal information we collect and use

a) Personal information you provide to us

We collect the following personal information that you provide to us:

Name
Billing/Shipping Address
Email Address

Examples of when we collect this information include:

When registering an account
When making purchases

b) Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

Shall consent on their behalf to the processing of their personal data
Shall receive any data protection notices on their behalf; and
Shall consent on their behalf to the transfer of their personal data abroad.

How we use your personal information

We collect information about our users for the following purposes:

Identify you and manage your account
Processing any orders you place

Who your information may be shared with

We may share your information with:

Law enforcement agencies in connection with any investigation to help prevent unlawful activity
We will not share your personal information with any other 3rd parties.

Whether personal information has to be provided by you, and if so why

The provision of the following information is required from you:

Name
Billing/Shipping address
Email address

This is to enable us to do the following:

Name and address for delivery purposes
Email address for order updates

We will inform you at the point of collecting information from you, whether you are required to provide the information to us.

How long your personal information will be kept

We will hold your personal information for the following periods:

Name and address – 6 years to satisfy UK tax law
Email – as long as you have an active account on this website

These periods are no longer than necessary in each case.

Keeping your information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We will also use technological and organisation measures to keep your information secure. These measures may include the following examples:

User accounts are password protected

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Indeed, while we use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that is transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

Use of Cookies

As is common practice with almost all professional websites, this site uses cookies. Cookies are tiny files that are downloaded to your computer, to improve your experience.

We use cookies for a variety of reasons. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

When you submit data to us through a form, cookies may be set to remember your user details for future correspondence.

You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

What rights do you have?

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

Fair processing of information and transparency over how we use your personal information
Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
Require us to correct any mistakes in your information we hold
Require the erasure of personal information concerning you in certain situations
Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to a third party in certain situations
Object at any time to processing of personal information concerning you for direct marketing
Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
Object in certain other situations to our continued processing of your personal information
Otherwise restrict our processing of your personal information in certain circumstances
Claim compensation for damages caused by our breach of any data protection laws

For further information on each of those rights, including the circumstances in which the apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protections-regulation-gdpr/individual-rights/)

If you would like to exercise any of these rights please:

Email or chat to us
Let us have enough information to identify you
Let us have proof of your identity (a copy of your driving license, passport or a recent credit card/utility bill)
Let us know the information to which your request relates

Changes to privacy policy

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the more recent version that will apply each time you access this website.

Contacting us If you have any questions about this policy or the information we hold about you, please contact us by:

Email: prismdiamondpainting@gmail.com
Via the chat function at www.prismdiamondpainting.co.uk